SZ

Skilled in conducting client and stakeholder interviews to identify service challenges, analyze client behavior data, and manage customer support processes for improved satisfaction and retention. Ability to collaborate effectively with cross-functional teams, engage in product marketing initiatives, and manage projects to deliver timely services and boost user engagement. Committed to fostering strong client relationships and driving continuous improvement in service delivery. ​

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Outside of work, I love spending time with my little one, family, and friends. Enjoy traveling.